Refund Policy
We understand the importance of ensuring our customers’ profitability and providing confidence in our services. To achieve this, we offer a free call from our renowned experts to each of our customer prior to signing them up for our services.
This call is designed to address any questions or concerns you may have and provide you with insights into the potential benefits of our services.
We want you to be satisfied before proceeding to sign up. Once you invest, it is expected that you have seen the success of our call, and therefore, refunds will not be entertained under normal circumstances.
However, we understand that unforeseen circumstances can arise, and we value our customers’ satisfaction. In the rare case that a customer experiences a mishap resulting in a disability to operate a computer and engage in stock-related activities, we are committed to addressing the situation. In such cases, we will consider a refund for one month’s worth of service fees upon the submission of relevant documents to substantiate the customer’s claim.
To initiate a refund request due to disability, please follow these steps:
Contact our customer support team using our contact page and inform them about your situation, Provide the necessary documentation that supports your claim, demonstrating your inability to operate a computer and participate in stock-related activities
Our customer support team will review your request and documentation provided
If the documentation is deemed satisfactory and validates your claim, we will process the refund for one month’s worth of service fees
Refunds will be issued using the original payment method or any other mutually agreed method
It is important to note that this refund provision is specifically for customers who face disabilities preventing them from utilizing our services. It does not cover general dissatisfaction or other reasons not outlined in this policy.
We reserve the right to request additional information or documentation to support refund requests. Our decision regarding refund eligibility in disability cases will be made at our discretion and will be final.
Please feel free to reach out to our customer support team if you have any questions or require further clarification regarding this policy.
